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ID : 43579
Modify date: 09/18/2012 06:43:32 pm


[KB25005] Address for connecting to PTS server is not saved

Problem
Translation functions are embedded into Adobe Reader X, but the address of the PTS translation server is not saved.

Solution
Disable the protected mode at starting Adobe Reader X:

  1. Undo the embedding of translation functions into Adobe Reader X: launch «PROMT Plug-ins Manager» and uncheck the box next to Adobe Reader 10.
  2. Launch Adobe Reader X.
  3. In the Edit menu, select Preferences, go to General section and uncheck the box next to Enable Protected Mode at startup.
  4. Close Adobe Reader X.
  5. Embed translation functions into Adobe Reader X: launch «PROMT Plug-ins Manager» and check the box next to Adobe Reader 10.
  6. Customize the connection to the PTS server: Plug-Ins -> Options.


Information in this article concerns the following products:
PTS 9.0, PTS 9.5

Contact PROMT Customer Support

support@promt.com
Toll-free number: 1-877-595-5181


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